Troubleshooting

Configuration References

• Carrier Passpoint Configuration Reference

Common Problem Troubleshooting Guides

• Google Fi Devices Fail to Connect to Passpoint
• Improving Roaming Handoff in Large Venues (Stadiums, Arenas, and Event Centers)
• Verizon Wi-Fi Calling: RADSEC and RADIUS Configuration Requirements
• Passpoint Fails to Authenticate While Guest Wi-Fi Works Fine (Firewall Blocking RADIUS)
• Passpoint Fails After a CLI/UI Configuration Mismatch
• Passpoint Network Disappears or Stops Working After a Controller Reboot

See all 13 articles

Firewall Configuration Guides For Wi-Fi Calling

• Verizon Wi-Fi Calling: RADSEC and RADIUS Configuration Requirements
• Wi-Fi Calling on a Corporate Network (T-Mobile)
• Wi-Fi Offload Network Requirements for Google Fi Wireless
• Configuring LAN and VPN for AT&T Wi-Fi Calling